|Within 10 working days||Customer Service contact (CSC) or Partner engagement manager (or equivalent)|
|Within 20 working days||Grievance Redressal Officer (GRO) or Head- Partnerships & Alliances (or equivalent)|
|Within 30 working days||Chief Executive Officer / Board of directors|
|Interest Rate||Individual||Not exceeding 24% per annum on daily reducing balance|
|Non-Individual||Not exceeding 18% per annum on daily reducing balance|
|Cheque bounce, cheque swapping||Up to a maximum of Rs. 250/- per instance|
|Mandate bounce||Up to a maximum of Rs. 250 /- per instance|
|Late Payment interest||Up to a maximum of 3% higher than the contracted rate for the period of delay.|
|Charges for Statement Of Account / Amortization Schedule||Nil|
|Stamping charges||Reimbursed on actual basis, subject to state laws-where fixed charges irrespective of loan amount, provided by IB-where ad-valorem charges as a function of loan amount, to be procured by borrower directly.|
“Avanti Finance Private Limited wishes to draw the attention of our
customers and members of the general public
to the prevalence of fraudulent activities being perpetuated by fraudsters
and unscrupulous people who aim to deceive the general public by using the
name of Banks, NBFCs and other financial institutions.
This type of fraud may be via email, letters, text messages, facsimile or by using a website, email
ids purporting to be that of Avanti. In the event of receiving any communication, We strongly
cautions the public against providing personal
information, sending money or disclosing bank details over email, SMS messages etc.
to any person claiming to represent Avanti or to have a relationship with Avanti.
Please note that Avanti does not charge any processing fees or any other advance amounts, and does not accept loan applications via email, SMS etc. Accordingly, our customers and general public are strongly advised to seek information/clarifications by contacting our business office directly and/or online through https://avantifinance.in/ or call Us directly on (022) 623-52121, in the event you receive any such communication.
All official emails from Avanti or its representatives contain the domain name @avantifinance.in and do not contain any other domain name in any other form (like gmail, yahoo etc).
Our Principal Address for Correspondence is:
West Floor 3rd, 10, Elphinstone Building
Veer Nariman Road
Horniman Circle, Fort
Mumbai – 400001
Registration Number: U65929MH2016PTC284282
Members of the public are hereby advised not to send/receive money to/from such scammers, as Avanti will have NO LIABILITY whatsoever for any and all losses/damages suffered by anyone who falls victim to such scams/letters from fraudsters. We hereby disclaim all such correspondence and messages and warn our customers and the general public to disregard such and to exercise extreme caution at all times.
Members of the general public and our customers are also advised to immediately report any suspicious incident and/or incident of defrauding of money as a result of these fraudulent acts and practices to the authorities in their jurisdiction, i.e. the Police and the Telecommunications regulator, including the Cyber Crime Cell. These incidents can also be referred to Avanti for appropriate action at our end.
It is our constant endeavour to provide the best and unparalleled support to our customers.”