Compliance & Investor Relations

Our Policies & Compliance

Avanti Finance Private Limited is a Non-Banking Financial Company registered with the Reserve Bank of India. This page contains all mandatory disclosures required under all applicable regulatory requirements for the Company.

Certification

ISO 27001:2022 Certified

Information Security Management System, independently audited and certified.

Mandatory Disclosures

Policies, Disclosures and Governance

Designated Officers

Key Contacts

Customer Service

For general enquiries, loan status, and customer support.

customerservice@avantifinance.inToll Free: 1800 309 5021

Grievance Redressal Officer

Edwin Samuel

For formal grievance redressal as required under RBI directions.

edwin.samuel@avantifinance.in

+91 98803 65147

Nodal Officer

Saurabh Kumar

For escalated customer complaints and regulatory correspondence.

saurabh.kumar@avantifinance.in

+91 98450 93467

Whistleblower Contact

Confidential Channel

To report fraud, non-compliance, or misconduct. Identity is protected.

whistleblower@avantifinance.in

RBI Ombudsman Escalation

If your complaint is not resolved or not satisfactorily resolved by Avanti within 30 days, you may escalate to the Reserve Bank of India Ombudsman through the following channels.

Online

CMS Portal of RBI

File complaints online at the Complaint Management System portal.

cms.rbi.org.in

Physical / Email

Centralised Processing Centre

Centralised Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector-17, Central Vista, Chandigarh, 160017

crpc@rbi.org.in

Contact Centre

Toll Free Helpline

Available Monday to Saturday, 8:00 AM to 10:00 PM.

14448

Regulatory Status

Avanti Finance Private Limited is registered as a Non-Banking Financial Company (NBFC) with the Reserve Bank of India. All lending activities are conducted under the RBI regulatory framework for NBFCs.

CIN: Avanti Finance Pvt. Ltd.

U64920KA2016PTC138355

CIN: Avanti Microfinance Pvt. Ltd.

U65929KA2016PTC138292

AMPL is Avanti's wholly owned NBFC-MFI subsidiary registered with RBI.

avantimfin.in

Registered Address: # 2727, 2nd Floor, 1st Main Road, HAL 3rd Stage, Ward No. 58, New Thippasandra, Bangalore North, Bangalore, Karnataka, India, 560075